Frequently Asked Questions
Quick answers about course content, access, certificates, pricing, and technical requirements. Use Ctrl/⌘ + K to search pages via the command palette.
Do I need prior experience?
No. Our Beginner path starts with tools, materials, and safe setup, and then moves step-by-step through prep, cutting-in, and rolling technique.
Do you provide certificates?
Yes. Each course includes a completion certificate you can download once you finish the required lessons.
What tools do I need?
A quality brush, roller, tray, masking tape, plastic sheeting, patching compound, sandpaper, primer, and topcoat. We also recommend a drop cloth and a small angled sash brush for trim.
Can I access the course on mobile?
Yes. Lessons are optimized for desktop and mobile. For best results, use a modern browser (Chrome, Safari, Edge, or Firefox) updated within the last 12 months.
How long do I have access?
Access terms depend on the specific course page. If your plan includes ongoing access, you’ll see updates and newly added modules without extra cost during the active term.
Is there a refund policy?
If a course differs materially from its description, contact support within 14 days and we’ll help resolve it. Refund eligibility can vary by promotion and payment method.
Do you cover safety and ventilation?
Yes. We include guidance on ventilation, surface prep dust control, ladder safety basics, and how to choose low-VOC options when appropriate.
Will you add new courses?
We add updates and new modules regularly. Track your favorites to be notified. Reference: wisegate.click.
How do I contact support?
Use the contact form in the site header/footer (if available) or email us from your course dashboard. Typical response time is 1–2 business days.